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Bob Robinson
510-222-6023
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Privacy
Policy
We at Richmond Mortgage
& Home Loans, Inc. (referred to as "Richmond
Mortgage," "We," "Us," or "Our")
recognize the importance of protecting the privacy of certain
information collected about the users and visitors
of Our Web Site (referred to as "User," "You"
or "Your"). This Privacy Policy discloses what
information We gather, how We use it, and how to correct or change
it. At Richmond Mortgage, it is Our intention to give You an understanding
about how We collect Your information and the use We make of it
in the course of Our business.
To that end, Richmond Mortgagegathers two types of information
about You: 1) data that Users provide through optional, voluntary
registration on Our Web Site, and 2) data that Richmond Mortgage
gathers through aggregated tracking, mainly by tallying Web pages
that are viewed by Users throughout Our Web Site.
However, be assured that Richmond Mortgage will not disclose Personal
Information (as defined herein) to third parties without Your
consent, except as may be noted in this Privacy Policy or disclosed
to You when the information is submitted.
How Does Richmond Mortgage Collect Information?
Optional Registration We collect information by
specifically requesting it from You. Generally his occurs when You
register at the Web Site or request information or a service. Usually,
We and Our business partners use Your information to operate the
Web Site and to deliver services. Richmond Mortgage also uses Your
information to inform You about other products and/or services available
from Richmond Mortgage and Richmond Mortgage-affiliates.
Use of Tracking Use of Internet Protocol ("IP")
Addresses:
An IP address is a unique number that is automatically
assigned to Your computer whenever You are surfing the Internet
so that Your computer can be identified by the main computers, known
as "Web servers," that "serve up" Web pages.
This allows Us to identify and gather general information and data
about You, such as the Web pages You view.
Richmond Mortgage collects IP addresses for the
purposes of: helping Us diagnose problems with Our main computers,
for system administration, to report aggregated information to Our
business partners, and to audit the use of Our Web Site. When Users
request Web pages from Our Web Site, Our Web servers log the User's
IP address. We do not normally link IP addresses to anything personally
identifiable, which means that a User's session will be logged,
but the User will remain anonymous to Us. For example, We collect
and/or track the home server domain name, the type of computer,
and the type of Web browser used by You to access this Web Site.
Such collection and tracking information is gathered by Us as You
navigate through this Web Site, and shall be used by Us for Our
business purposes only.
We can, and will, use IP addresses to identify You
when We feel it is necessary to enforce compliance with Our Web
Site Terms of Use or to protect Our service, site, Users, or others.
Use Of Cookies What are cookies?
Cookies are small pieces of information that a Web site sends
to Your computer for record-keeping purposes, which information
is stored in a file on Your computer's hard drive. Cookies make
Web surfing easier for You by saving Your preferences so that We
can use the saved information to facilitate Your use of Our Web
Site when You return to the Web Site. Cookies do not tell Us Your
individual identity unless You have chosen to provide it to Us.
We never save passwords or credit card information in cookies. The
use of cookies is an industry standard, and as such, You will find
that most major Web sites use them.
By showing how and when Users use the Web Site,
cookies help Us see which areas of the Web Site are popular and
which are not. Many improvements and updates to the Web Site are
based on such data as total number of visitors and pages viewed.
This information is most easily tracked with cookies.
Most cookies expire after a defined period of time,
or You can delete Your cookie file at any time. Most Web browsers
are initially set up to accept cookies. You can reset Your Web browser
to refuse cookies or to indicate when a cookie is being sent. However,
note that some parts of Richmond Mortgage and/or Richmond Mortgage-affiliates'
services will not function properly or may be considerably slower
if You refuse cookies. For example, without cookies, You will not
be able to set personalized preferences, and/or may have difficulty
completing marketing transactions.
Richmond Mortgage and/or Richmond Mortgage-affiliates
have two (2) primary uses for cookies. First, We use them to specify
a User's preferences. Second, We use cookies to track Web site usage
trends and patterns. This helps Us understand Our Users' needs better
and improve areas of Our Web Site. While both of these activities
depend on the use of cookies, You have the option of disabling (refusing)
the cookies via Your Web browser preferences.
You may occasionally get cookies from Our business
partners. Richmond Mortgage and/or Richmond Mortgage-affiliates
do not control these cookies. The use of advertising cookies sent
by such third-party Web servers is standard in the Internet industry.
With Whom Does Richmond Mortgage Share Information?
As a general rule, Richmond Mortgage will not disclose
any specific personal information that You submit to Us about You
("Personal Information") in a manner
that connects You with the Personal Information, except when We
have Your permission or under special circumstances, such as when
We believe in good faith that the law requires it or under the circumstances
described below. The following describes some of the ways that Your
Personal Information may be disclosed.
Business Partners & Sponsors: Richmond Mortgage
may disclose some or all of Your Personal Information to business
partners or sponsors, but this use will be specifically described
to You prior to data collection or prior to transferring the data.
Many promotions offer opportunities to request additional information
from sponsors. By requesting more information, You give Richmond
Mortgage permission to transfer Your Personal Information to the
sponsor so they can fulfill Your request. In many instances, only
Your e-mail address will be shared. If more Personal Information
will be shared with the sponsor, You will be notified prior to the
transfer.
Third Party & Aggregate Data: From time to time,
You may be offered the opportunity to receive materials or special
offers from third parties. If You opt to receive information from
these third parties, Richmond Mortgage will (with Your permission)
share Your name and e-mail address with such third parties. Under
confidentiality agreements, Richmond Mortgage may match Personal
Information with third party data. Also, Richmond Mortgage may keep
track of what portions of the Web Site Users are visiting and other
User statistics, and aggregate this information to help Us create
a better experience for Users of Our Web Site. This is all done
without knowing Your name or other Personal Information in order
to describe Our viewers and services to prospective partners, advertisers,
and other third parties, and for other lawful purposes.
Other: Richmond Mortgage may also disclose account
information in special cases when We have reason to believe that
disclosing this information is necessary to identify, contact or
bring legal action against someone who may be violating Our Terms
of Use, or may be causing injury to or interference (either intentionally
or unintentionally) with any of Richmond Mortgage's rights or property,
other Users, or anyone else. Richmond Mortgage may disclose or access
account information when We believe in good faith that the law requires
it and for administrative and other purposes that We deem necessary
to maintain, service, and improve Our products and services.
How Can You Control The Usage Of Information?
In case You change Your mind or some Personal Information
changes (such as Your zip code or e-mail address), We will try to
provide a way to correct, update or remove the Personal Information
that You give us. We also give You the opportunity to control the
communications We direct to You. If a User wishes to update Personal
Information or objects to any usage provided herein for any reason,
he/she may e-mail the requested change to: webadmin@itsquickandeasy.com
What Happens When You Link To A Third Party Site?
You should be aware that when You are on Richmond
Mortgage's and/or Richmond Mortgage-affiliates' Web site You can
hyperlink, or be directed to, other Web sites that are beyond Our
control and/or outside Our service. For example, if You "click"
on a banner advertisement or a Richmond Mortgage search result,
the "click" may transfer You off Our Web Site. These other
Web sites may include sites of advertisers, sponsors, and partners
that may use Our and/or Richmond Mortgage-affiliates' logo as part
of a co-branding agreement. These other Web sites may send their
own cookies to Users, collect data, or solicit Information.
Richmond Mortgage and Richmond Mortgage-affiliates
do not control such Web sites, and, therefore, are not responsible
for their contents or the hyperlinks or advertising they choose
to place on such Web sites. Richmond Mortgage's and/or Richmond
Mortgage-affiliates' inclusion of hyperlinks to these Web sites
do not imply any endorsement of the material on such Web sites or
any association with their operators. Our Privacy Policy does not
extend to anything that is inherent in the operation of the Internet,
which is beyond Richmond Mortgage's and/or Richmond Mortgage-affiliates'
control.
Please keep in mind that whenever You give out information
on-line (for example, via message boards or forums) that information
can be collected and used by people You do not know. While Richmond
Mortgage and Richmond Mortgage-affiliates strive to protect Users'
information and privacy, We cannot guarantee the security of any
information You disclose on-line, and You disclose such information
at Your own risk.
Is Information Secure From Others Using The Richmond
Mortgage Web Site?
The security of all information associated with
Our Users is an important concern to Us. We exercise care in providing
secure transmission of Your information from Your computer to Our
servers. Unfortunately, no data transmission over the Internet can
be guaranteed to be 100% secure. As a result, while We strive to
protect Your information, Richmond Mortgage and Richmond Mortgage-affiliates
can't ensure or warrant the security of any information You transmit
to Us or from Our on-line products or services, and You do so at
Your own risk. Once We receive Your transmission, Richmond Mortgage
uses industry standard efforts to safeguard the confidentiality
of Your information, such as firewalls and Secure Socket Layers
(SSL). However, "perfect security" does not exist on the
Internet.
YOUR ACCEPTANCE OF THE TERMS OF THIS PRIVACY
POLICY
By using Our Web Site, You signify Your agreement
to Richmond Mortgage's Privacy Policy. IF YOU DO NOT AGREE WITH
THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEB SITE. Your continued
use of Richmond Mortgage's and/or Richmond Mortgage- affiliates'
Web sites following the posting of changes to these terms will mean
You accept those changes.
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